FAQ´s
What types of products do you offer?
At Brands District, we offer a curated selection of stylish apparel, handbags and footwear that blends contemporary design with timeless elegance. Our collection includes top-selling items of 26 different brands, perfect for anyone looking to elevate their casual wardrobe.
How can I place an order?
Placing an order is simple! Just browse our collection, select the items you love, choose your size, and click on the "Add to Cart" button. Once you're ready to check out, click on the cart icon and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept a variety of payment methods for your convenience, including major credit cards, debit cards, Tabby, Tamara and PayPal. You can choose your preferred payment option during the checkout process.
What is your return policy?
We have a 14-day return policy. If you're not completely satisfied with your purchase, you can request a return within 14 days of receiving your item. Please ensure that the item is unworn, unused, and in its original packaging. For more details on how to initiate a return, feel free to contact us!
How long does shipping take?
Shipping times can vary based on your location and the shipping method selected at checkout. Typically, you can expect your order to arrive within 3-4 business days. Once your order has shipped, you will receive a tracking number to monitor its progress.
Can I exchange an item?
Yes, you can exchange an item! The fastest way to get the item you want is to return the original item and make a separate purchase for the new one. Just reach out to us for assistance with the return process.
What should I do if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We’ll evaluate the issue and work to make it right for you as quickly as possible.
How can I contact customer support?
You can reach our customer support team via email at info@brandsdistrict.ae or by phone at +97 1503809140. We’re here to help with any questions or concerns you may have!